Inflows: recruiting, screening and balancing in Recollective

As some of our customers and partners might be aware, the vision for Recollective has always been to satisfy the entire end-to-end experience of building and running an online insight community. Our goal is to deliver everything you need – from recruiting to launch, moderation to incentive management – within the application.

A huge part of that vision was completed and released this month: Recollective Inflows.

What is Inflows?

The idea behind Inflows is to provide the tools you need to openly invite people to any study, have them screened, balanced to quotas and for those that qualify, automatically added to the study.
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The initial step, the ability to open registration into a study by sharing a URL or sending out bulk emails, has existed since 2013 (in addition to the convenient Bulk Upload tool). In this release, we’ve extended the “inflow” process to include screening, balancing with quotas and automated communications.
UPDATE April 17, 2014: We recently completed a webinar to introduce Recollective Inflows. We provided an overview and a live demonstration of all its new features. A recording of that webinar is below:

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February Recollective Release – Multimedia Tasks

Very soon after launching Recollective in late 2011, we made sure there was a suite of tools to enable researchers to capture photo, files and webcam or mobile video responses in addition to open-ended text. Those four task types have proven to be hugely popular, forming the core of almost every project done using Recollective.

MultiMedia Task IconWe’re always seeking new ways to make the platform more flexible for research and so this month we are really proud to release a new task type: Multimedia.

This task type combines all four primary ways to gather a response – text, photo, video and files. When shaping a question, the task type enables researchers to choose which media types can be used and optionally, set limits for how many of each must be shared by the participant. Continue reading

Recollective: A Tool for Testing Campaigns and Brand Identity Elements

Unknown-3For this post, long-term Ramius research agency partner, Andreas Noe, a founding partner at Phase 5, shares his thoughts about using Recollective for testing campaigns and exploring elements of brand identity.

Andreas has more than 25 years of hands-on experience in marketing research and marketing consulting spanning many sectors, including financial services, professional services, information and media, technology and manufacturing.

He also has experience with many research methods, including quantitative, qualitative and data mining methods. At Phase 5, he has managed countless engagements, and developed particular expertise in performance measurement and Voice of the Customer (VoC) studies. Continue reading

December Recollective Release – Interactive Word Clouds!

Christmas has come early to Recollective. Launched late on Friday 13th Dec, we’ve rolled out a huge release which introduces interactive word clouds, full text keyword searching and a brand new rich text editor.

Interactive Word Clouds

In the late September release we introduced the concept of summary views for the stream so you could see a photo and video wall or a dashboard of activity charts in addition to the standard newsfeed of responses and discussions.

Interactive word clouds complete the set by representing text-based responses and discussions in a summarized, highly visual format. I have to say, they’re pretty special.

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Recollective Release – November 2013

After the early access pre-launch of Recollective On-Demand, a free simplified version of Recollective, we’ve had a very busy October. To keep the momentum up, the Ramius developers have been back at it with some great new improvements to the platform. Here’s what we released in November:

Study Preview

While it’s always been possible to perform a “Support Login” and experience a Study from the perspective of a specific participant, client or moderator, we wanted to make it easier to do this kind of check before a study was opened and participants uploaded.
Similarly, Recollective had the ability to preview a single activity or task but you could not remain in this preview state to test all screens or traverse through complex linkages between activities and discussions or even across studies.
Now, that’s all changed. Analysts can select “Preview As…” in the control panel to immediately experience their study as one of the various user roles supported (Participant, Client or Moderator). It’s a single click operation and the study can remain in a draft state.
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  • While previewing as a participant, analysts can can assign themselves into one or more segments to see the impact that has on the visibility of segmented activities and topics.
  • Activities completed while previewing as a participant appear in the activity response table at the top with a yellow highlight (they are fast and easy to remove). They can only be seen by other analysts and are never summarized with participant data in task overviews, reports or transcripts.
  • Note that if an analyst posts comments or participates in discussions while in the preview mode, it will still appear to everyone as if they had posted it normally.

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