FGI Research & Analytics partners with Ramius and Recollective



Leading insights company, FGI Research & Analytics, chooses Recollective® to power their online community (MROC) solutions


Ottawa, Canada – October, 2014 Ramius Corporation (www.ramius.net) announced today that FGI Research & Analytics (www.fgiresearch.com) has chosen the Recollective Professional platform to power their SmartSpace Market Research Online Community (MROC) offering.


FGI Logo 2014

“The advanced technology of the Ramius platform is fully integrated into our mobile-friendly MROC and custom online panel solutions. As a result, we are able to provide our clients with crowd-sourced insights from consumers around the world, regardless of their preferred device, location, or time of day. It’s the only way to effectively engage and collaborate with today’s consumer. Period.” said David Wilson, CEO at FGI.


Since its launch in late 2011, Ramius have continued introducing new features to Recollective at a rapid pace based on feedback and use by partners like FGI Research & Analytics. That breadth of professional-grade functionality along with exceptional ease of use makes it stand out against other platforms.


“By integrating Ramius’ technology into our leading research and analytics platform, FGI is able to provide MROC, online panel and research solutions that are truly unique in the marketplace,” explained Wilson. “What’s more, both companies are committed to continuous innovation that drives greater insights and value to our clients, year after year.”


FGI Research & Analytics has used Recollective Professional for over two years and this partnership solidifies what was already an excellent working relationship.


“We’re thrilled to have FGI join our partner program,” said Alfred Jay, CEO of Ramius. “They’re proven industry leaders and really are champions for moving qualitative research into a new way of working online. That they have chosen to do that using Recollective is tremendous.”


About Recollective®

Recollective is a cloud-based online research platform for marketing research agencies and brands. Combining social features including online community, an activity-based workflow and full support for all mobile devices, Recollective allows researchers to conduct online studies that engage participants more fully and closely than ever before to identify valuable insights accurately, efficiently and economically. Launched in November 2011, Recollective was designed by Ramius in collaboration with leading market research agencies. More information can be found at recollective.com/professional


About Ramius® Corporation

Ramius Corporation is a privately ­held Canadian company focused on the development of cloud­ based social software for engagement and research. Ramius has implemented online community systems and social networking platforms for millions of consumers and at hundreds of enterprises including SAP, NASA, Honeywell, Kaiser Permanente, Ciena, Sony, Nikon, Dreamworks and the World Bank.

Founded in 1998, Ramius is based in the Ottawa region and developed Recollective to meet the evolving needs of the world’s most innovative and visionary market researchers.


About FGI Research & Analytics

FGI is a full-service research and analytics company that uniquely combines market research, online panels, online communities (MROCs), big data, and predictive analytics to provide superior insights for leading brands. FGI also provides mobile research, neuro research, social media mining, and visual analytics. Our industry expertise includes retail, manufacturing, consumer products, CPG, insurance, health care, energy and utilities, and member associations. Founded in 1981, FGI is a privately-held U.S. company with world headquarters in Chapel Hill, N.C.


Ramius Media contact

Stephen Thompson
Executive Vice President
Email: sthompson@ramius.net
Phone: 613-369-5233


FGI Media contact

David W. Wilson
Chief Executive Officer
Email: info@fgiresearch.com
Phone: 919-929-7759

Recollective Summer Release: August 2014

The summer Recollective release is out and we’ve doubled down on a few crucial parts of the platform. While they may not be the most glamorous elements of Recollective, each can make a huge difference to the success of a project.


Please read more about each area of improvement:

As usual, we’ve also made many usability enhancements, boosted system stability and eliminated a number of software bugs along the way.

We’re already working on several major enhancements that we’ll announce shortly. In the meantime, we hope these new features will benefit your studies.

Streamlined Participant Import Process

As part of the Recollective Release: August 2014, we’ve introduced a more direct and intuitive process for importing participants into a study and then dispatching invitations by email.

As part of this change, Recollective studies will no longer deem its participants as “Active” until they first visit the study. This ensures you can easily over-recruit and get more accurate activity completion statistics. The updated invitation tracking area now also clearly delineates participants that are “added but not yet invited” so its even simpler to follow participant progress from added, invited, email opened, to joined. Continue reading

Improved Invitations and Email Broadcasts

As part of the Recollective Release: August 2014, we’ve greatly improved email invitations and email broadcasts by combining these two areas and then making them even more flexible.

In summary, email invitations and broadcasts now benefit from the following features:

  • Improved recipient selection
  • Ability to email administrators
  • Use of dynamic values
  • Automatic login link
  • Expanded password sharing options
  • Message previewing
  • Automatic saving and recovery

Continue reading

Enhanced Security Features

With a long history of building enterprise-grade software, we’ve drawn on our experience to extend Recollective functionality to protect the integrity of all user accounts.

As part of the Recollective Release: August 2014, you can now visit Site Administration > Site Setup > Account Settings to…

  • Enable and configure an automated password expiry policy
  • Block the re-use of past passwords for a customized duration
  • Block too many failed attempts to login with a temporary account lockout
  • Limit session duration and use or duration of the “Remember Me” function
  • Optionally use non-reversible password encryption

These new features add to the already extensive suite of security-related software features. For more information, or to learn about an Enhanced Security infrastructure package, please contact us. Continue reading